Patient Bill of Rights

  • The patient has the right to be treated with consideration, respect and dignity.
  • It is the patient’s responsibility to answer all medical questions truthfully, to the best of his/her knowledge including complete information about symptoms, past illnesses, medications, and other matters relating to his/her plan of care.
  • The patient and/or the patient representative has the right to all complete and current information concerning his/her diagnosis and treatment and in terms that he/she can understand.The patient has the right to know the person or persons responsible for coordinating his/her care. If not medically advisable to give information to the patient, the information shall be made available to an appropriate person on the patient’s behalf.
  • The patient has the right to receive from the physician enough information so that he/she may understand the services being rendered in order to sign the informed consent.
  • The patient has the right to refuse treatment and to be informed of the consequences of his/her actions.
  • The patient has the right to privacy of any information or treatment concerning his/her own medical care.
  • The patient has the right to be informed of any persons other than routine personnel that would be observing or participating in his/her treatment and to refuse that observation and/or participation.
  • The patient has the right for all medical records to be treated as confidential and given the opportunity to approve or refuse his/her release unless it would cause a negative outcome in the continuation of medical care.
  • The patient has the right to know if any research will be done during his/her treatment and has the right to refuse it.
  • The patient has the right to expect quality care and service from the Chandler Surgical Center (CSC).
  • The patient has the right to examine and receive an explanation of his/her bill, regardless of the source of payment.
  • The patient has the right to know, in advance, the expected amount of his/her bill regardless of the source of payment.
  • The patient has the right to know what SCP rules and regulations apply to his/her conduct as a patient.

Advance Directives

1. Advance directives regarding resuscitation are not honored at this facility.

2. Patients are informed at the time of the pre-admission visit or admission that the facility does not honor advanced directives regarding resuscitation. In all instance of emergency or life-threatening situations, life-sustaining treatment (including resuscitative services) will be instituted and patients transferred to a higher level or care.

Upon transfer to the hospital, a copy of the Advance Directive will follow the patient. The directive will be followed once the patient reaches the higher level of care.